Zimbra for Mobile Devices

Important!

Do not use Zimbra or the 4jsecure network on devices that you share with students. Doing so would give them access to your email and enable them to browse the Internet under your identity with a staff web filtering level.

Android & Windows Phone

Setup must be done manually and the exact steps will vary by device and software version. Here are the general settings you need to know:

  • Account type: Exchange and/or ActiveSync (wording varies)
  • Email address: Your complete 4J email address
  • Username: Just your 4J username (without the @4j.lane.edu)
  • Server: mail.4j.lane.edu
  • Domain: Leave this field blank.
  • SSL/TLS: Enabled

iPad, iPhone & iPod Touch

These steps will guide you through installing a configuration profile on your iOS device. If you wish to perform manual configuration instead, you can find instructions on David Nelson’s quick sheet, 4J Mail & Calendar Setup for iOS.

iOS Mail: Install Profile On your iPad, iPhone or iPod touch, go to http://www.4j.lane.edu/files/cis/4j-staff-zimbra-4jsecure.mobileconfig (If you are already viewing this page on your mobile device, just tap on the link.)

You will be prompted to install a profile. Click the Install button.
IMG_0074 If you have a PIN code set on your device, you will be asked to enter it now.
IMG_0075 You will be asked about installing an unsigned profile. Click Install to continue.
IMG_0077 You will be prompted to enter your credentials for wireless:

  • Type your username and tap Next.
  • Type your password and tap Next.
IMG_0079 You will be prompted for your email address. Type your complete email address including the @4j.lane.edu and tap Next.
IMG_0080 You will be prompted to enter your credentials to set up Zimbra Mail:

  • Type your username and tap Next.
  • Type your password and tap Next.
IMG_0082 You will be prompted to enter your credentials to set up Zimbra Calendars:

  • Type your username and tap Next.
  • Type your password and tap Next.
iPad passcode prompt If you don’t already have a passcode set on your device, you will be prompted to created one now.
IMG_0084 Click Done when you are told that the profile has been installed.
IMG_0087 Switch wireless networks:

  • Exit out to your home screen.
  • Go to the Settings app.
  • Tap on Wi-Fi.
  • Toggle the Wi-Fi switch off and on again. You should automatically be connected to 4jsecure now instead of 4jwireless.
IMG_0089 Remove Extra Calendars: You are now connected to your Zimbra calendars via two different protocols. Leaving both enabled would result in some calendars appearing twice.

  • In Settings, tap on Mail, Contacts, Calendars.
  • Tap on Zimbra Mail.
  • Switch off both Calendars and Reminders.