No image appears on the screen

  • If you only see the logo projected and the icons are gone, the computer is probably in Extended Desktop mode. To change to Mirroring Mode, follow these directions.
  • Check that the Power light is green.
  • If the light is orange it may be in sleep mode. Press the Power button to turn it back on.
  • The attached computer may be in sleep mode or displaying a black screen saver. Press a key on the computer.
  • Make sure that the A/V Mute slide door is open all the way.
  • A different source may be selected- Press Source Search button.
  • Check that the cables are connected correctly. If they are, try different cables.
  • Adjust the Brightness setting on the Image menu or select High for the Brightness Control setting in the Settings menu.
  • If all three lights are red, contact your building technology specialist to reseat or replace the projector bulb.
  • Inspect the pins on each end of the VGA cable. If a pin is bent, try to bend it back or ask your building technology specialist to see if it is necessary to replace the VGA cable.