Desktop Support

Supervisor:

James Grubic

Mission:

To have a world-class Desktop Support Team that focuses on providing personable and knowledgeable customer service in an education environment.

Staff:

17

The Desktop Support Team consists of 13 Technology Support Specialists assigned to schools, a Help Desk Specialist, and two Repair Technicians.

Responsibilities:

Site-based support, break/fix, training on the general use of technology, in-person customer service

How to Contact:

Please submit a ticket by sending an email to 4jdesktop@4j.lane.edu . You may also use our Online Form.

You may also call the Help Desk at 541-790-7777.